Because each dress is made to order, production takes 6-8 weeks. As soon as your dress is completed within this timeframe, it will be packaged and shipped. You’ll receive an email notification once your order is on its way.

We offer free standard shipping within South Africa on orders over R1,500. Delivery typically takes 3-5 working days from dispatch.

We do not currently offer international shipping.

Read the full policy here.

Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking link. Simply click the link to view your delivery status and follow your order’s journey to you.

We offer a 14-day return window from the date your order is delivered. To be eligible, items must be unworn, unused, unwashed, and returned in their original condition with all tags and packaging intact.

Please read our full exchange policy at the link below.
Once your return has been received and approved, your refund will be processed to your original payment method. Read the full policy here.

Yes.

If it’s your first purchase, you can sign up to our email list to receive a 10% welcome voucher.

Venga dresses are currently available online only. We’re excited to offer in-person opportunities in Cape Town soon but in the meantime if you need to try on prior to ordering (if our pre-order lead time means you won't have time to exchange) - please contact our team and we'll see how we can try to help you (Cape Town only)